87% of employees are not engaged or actively disengaged at work. Gallup, Inc.
CrewHu makes it easy to collect feedback from customers, managers and employees. With actionable data compiled on one simple platform, you’re able to improve customer service, measure individual and company performance over time, and recognize and reward employees for accomplishments that often go unnoticed.
CrewHu is an amazing platform for engaging your employees, and rewarding the great work done by your team. It is social, fun, and a great way to motivate top performance in your MSP. The features extend beyond recognition and empower customer surveys tied to service techs and tickets. We have never been able to quickly see what all customers think of one service rep until deploying CrewHu. Hands down, a game change for culture and your team environment!
Our team's collaboration has increased greatly since we introduced CrewHu. If you walk through the helpdesk you will hear team members excited about giving colleagues badges (based off our core values) for assisting on a ticket. I even love giving out the core values and special management badges! We have also implemented Crewhu's simplified client surveys that recognize and reward team members that deliver great service. Our survey responses increased 5x. I highly recommend CrewHu.
CrewHu is a huge part of our culture of employee recognition at 24hourtek. Our team loves the instant feedback rating. With CrewHu, employees know exactly where they stand in relation to company goals, and are instantly rewarded for meeting or exceeding those goals. Working with Stephen and the team at CrewHu has really helped us understand the importance of employee recognition and timely goals, and it has made a huge difference in our company culture. I highly recommend investing in CrewHu.
Within the first week of deploying CrewHu, our staff had enthusiastically exchanged dozens of badges and created a slew of contests. Our customer feedback doubled. The level of engagement is palpable, and the best part is that the reporting is gold! Best incentive program we have invested in - in 15 years! Highly recommend!
